Delete your account

Delete in the app

1. Open BeenTo and go to the Passport tab.
2. Tap Settings.
3. Tap Delete account, then confirm.

Deletion takes effect immediately and you are signed out.

What gets deleted

• Your account and sign-in identifiers (Apple or Google)
• Your username, display name and profile photo
• Your travel map — every Visited, Want to Go and Lived country — and your passport choice
• Your crew: friend requests and connections, shared travel plans and proof photos

Your friends will no longer see you in their challenge. Data is erased from our active systems right away; residual copies in encrypted backups are overwritten within 30 days, and server logs expire within 30 days. This cannot be undone.

If you used BeenTo without an account, your map is stored only on your device — deleting the app removes it.

Don't have the app anymore?

Email us and we'll delete your account for you:

1. Send an email to with the subject "Delete my BeenTo account".
2. Include your username and how you signed in (Apple or Google). If possible, send it from the email address linked to your account.
3. We may ask you to confirm that the account is yours. Once confirmed, we delete the account and all of its data within 30 days (usually much sooner) and email you when it's done.

Optional: disconnect your sign-in

• Apple: on your iPhone, go to Settings → [your name] → Sign-In & Security → Sign in with Apple, choose BeenTo and tap Stop Using Apple ID.
• Google: visit your Google Account → Security → Your connections to third-party apps & services, choose BeenTo and remove access.

See our Privacy Policy for more about how we handle your data.